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Key Milestones achieved:

  • Imperative started with 10 members and scaled up to 350+ team members and associates, out of which more than 50% are women and are Ensured a Safe Place to Work for all. Continuous Average Revenue Growth Rate is 190% Year-on-Year
  • 100% Scalable Business Environment with Pan India presence, with secured environment for Work-Form-Home Facility
  • 1,00,00,000+ Banking Customer’s Transactions being processed and moving on, with average 1,00,000+ new customers transactions processing per month by using FinBO+, ImperaBOT, and Workflow Solution AFMS
  • Managing Loan processing volume for Login: INR 10,000+ Millions/month & Disbursement transaction: approx. INR 4,000+ Millions/month
  • Successfully implemented AI Enabled Credit Assessment Software Product ImperaCAM

About Us

Committed to Value, Committed to You

Imperative Business Ventures Private Limited (www.theimperative.in ) is an ISO 9001:2015, ISO/IEC 27001-2013 certified, MSME & NSIC registered Scale-up organization, offering Consulting, Outsourcing, and Technology Services such as IT, ITES, Back-Office/Credit Processing, BPM and Digital Transformation to leading BFSI, NBFC, Health care, Telecom, Retail, Hospitality, Media & Entertainment, and Corporates in India and Overseas.

Imperative Business Ventures Private Limited (IBVPL), founded by Women Entrepreneurs, and driven by a team of Industry Professionals with a vision to contribute toward Women Empowerment, creates employment opportunities for differently abled & Technology Enablement.

IBVPL, comes with more than 10+ years of operational experience and team has multi-domain, more than 10 years of industry experience, having a presence in 5 metro cities in India like Mumbai, Chennai, Bangalore, Hyderabad, Noida with physical branch presence at 9 locations, and a Human Capital of more than 350 to deliver best services to our prestigious customers.

At IBVPL, teams of Entrepreneurs, Engineers & Researchers collaborate to explore the opportunities, challenges, and solutions in the domain of Artificial Intelligence, Machine Learning and Big Data Analytics offering Innovative Business Transformation Solutions and Digital BPM Services for Customer Onboarding, Data Aggregation and Data Analytics.

IBVPL, creates solutions starting from idea to brand, prototype, MVP into a finished product IBVPL Team collaborates with the best of minds to design and innovative solutions to enhance and scale your business. Champions of IBVPL analyze the information and customize the offering suitable to changing market needs. The solutions get built withconsultative approach with prestigious clients, and by understanding their expectations of Business Process Automation. At this moment multiple processes are automated using AI Enabled Solutions and offering RPA to increase Productivity and deliver High Quality within defined Turn-Around-Time (TAT) to increase Customer Satisfaction Index (CSI).

IBVPL, invested in R&D and is developing more than 21+ AI enabled software products, complimented with AI, ML & RPA which is helpful for the BFSI, NBFC, Health Care, Telecom, Retail, Hospitality, Media & Entertainment, and leading Corporates to automate their business processes. FinBO+ is one of the proprietary Business Process Automation platform which is being used for Credit Processing, which is integrated with Artificial Intelligence & Robotic Process Automation to automate IT processes, optimize business processes & deliver measurable RoI in terms of Productivity Increase, Quality Improvement, Customer Lifecycle Management, and Workload Management.

IBVPL, currently handles major volumes of Customer On-Boarding for Credit Cards, Saving Accounts, Personal Loan, Loan Agreements, Loan Closure Processing for leading Private Bank's since 2013 and enjoys long-term contract agreements with BFSI clients.

Our core expertise into Credit Processing for Retail Assets Products includes Business Loan, Loan Against Property, Mortgage Loan, Personal Loan, Home Loan, Commercial Vehicle Loan, Auto Loan, Education Loan, Two-Wheeler Loan,Consumer Durable Loan, etc. We are exclusive CPA for Mumbai region & processing major credit processing volume for leading banking institutes and offers Cash Management & Cheque Processing Services too.
Our Vision

World Class Service
To be a world-class Back Office service provider, appreciated for consistently offering measurable and dependable value proposition for business.

Preferred Strategic Partner
To be recognized as a "Preferred Strategic Solutions Partner" by global Fortune 500 companies and to continue delivering top-class quality output that will be valued by leading global research and advisory firms. We aim to bag the Number One Position in the Outsourcing and Business Consulting industry.
Our Mission

Global Presence
To provide excellent quality IT Enabled services to Global companies as their extended arm, by providing quick and cost-effective services and ensuring complete customer satisfaction.

Innovative Solutions
To undertake relentless and persistent efforts in accomplishing our objectives, by building a platform for inspiring innovative businesses.

Imperative Journey, So Far
We Are Moving, We Are Growing
From Humble Family Enterprise to an established IT- ITES Company in India, progressing as one of the fastest growing digital transformation BPM Company

2011

Incorporated - Business Founded with 10 FTEs

Software Development for BFSI

2011

2013

BPO Operation in Mumbai-On-boarded 1st  major Banking Client
Consulting I Outsourcing I Technology

2014

Ventured in Food Business-Launched the Brand SANMAN Atta

2014

2015

Growth Spurt Due to Demonetization- Added 2 Delivery centers

2016

WON 1st KPO Deal-Multi Year BPO Contract, Entered into E-Learning Learning Management, Knowledge Management & Digitization 

2016

2017

WON 1st International Client- Added 3 Delivery centers in India,   Multi Location Presence & Multi Venture Business

2018

Incorporated ImperaLabs Infotech Pvt Ltd - Group Company of Imperative, with focus to develop AI-Enabled Software Products and R&D in Digital Transformation & Business Process Automation

2018

2019

Won 1st RPO Deal for PAN India- FOS Manpower & Profiled by Dun & Bradstreet and RBL Bank as a “ India’s Top 100 Leading SMEs 2019“

2020

Awarded by Economic Times-ETRISE  

India’s Top 10 Leading MSMEs 2020

Rank #7- India’s Overall Fastest Growing MSME in 2020
Rank #8- India’s Top Performing MSMEs in Small Service
Rank #6- India’s Fastest Growing MSMEs in Small Service

2020

2021

Diversified into E-Commerce and Media & Entertainment -OTT LoB, Won Prestigious “Technoviti 2021-Award” organized by Banking Frontiers, Jury Members & Ernst & Young LLP for “ImperaStack” & Won Prestigious Indian Achievers Award for Promising MSME
We have agile business transformation capabilities & consultative approach based on deep domain expertise